Calls go straight to voicemail and text messages queue up. I can make calls and send texts but I am not receiving calls or texts on 2 different phones /lines on my account and I have 16 days left before my next bill. You will usually get a text saying porting request submitted. Numbers blocked from your Sprint account are informed that you are not receiving calls when they try to contact you. Only my SMS messages weren’t working. Maybe you’re not receiving calls from a specific person because your phone is blocking their number. Sprint subscribers are not authorized to use the service in countries where Wi-Fi Calling is prohibited by law. What to do if your phone can still receive #SMS but can’t send one. I'm having the same issue. Does this happen with a specific number? it might be something messed up on either your phones contact info or theirs..easiest way to try and rule that out and or fix it. I have already read that the latest update with "Calling Plus" from Sprint has broken text messages for some users, so try disabling that on your S8 as well. If you’re still suffering from bad coverage, call your carrier and ask if there’s an outage in your area. T-Mobile appears to be having problems. If there's anything regarding your account, service or device, that we might be able to assist? Then I updated to iOS 10.2.1. It doesn't matter which network the other people use - one is Verizon and the other is Sprint - but the texts are immediately bounced back to me. Are you able to make and receive phone calls? Also, make sure your device displays the correct  time zone. At the time, I was sitting in my living room waiting for the call. From Mexico to Istanbul, your friends and family are just a phone call or text away. Some of the texts I'm missing are pretty important. i sent a short text, about 4:22pm, and still not answer. Find low monthly rates when you travel to another country. We've tried dozens of things and often calls go to voicemail after one ring. I receive all of the calls and texts they receive. Besides, someone said their important text messages lost from iPhone after the iOS 14 update. Extremely inconvenient. Only my SMS messages weren’t working. She also got my texts in a group chat with two other iPhone users. She also got my texts in a group chat with two other iPhone users. I also live in an area where sprint service isn't … you both might try deleting each other from your contacts..delete all text history from each other...ditto with call history..once any trace of them has been removed from both devices restart the device then re add each other back in. ... It’s a good idea to go through every recently installed app. Is this happening with the default messaging application? 4. then try making a call if it doesn’t go through then go to the settings>celluar>turn cellular data off and back on (I had to do this step and it worked for me) then try to make a call. Call your own number to see if it rings before forwarding to voicemail. NOt sure why but guess it's something with how the system looks at the device when you call in, or could be related to the "0 rated" numbers (when you call your carrier it … I will be more than happy to help. Tell us what country you want to call or text. ... Texts and phone calls not going through. Texts/calls won't go through to one person, but both will go through to me? There is a bout a 10% change of that. For quite sometime, owners of the Galaxy S20, S20+, and S20 Ultra have been experiencing an annoying issue with the pricey phones. Do not Disturb is not … After that, I would sometimes get a text message from someone days later (mostly on group texts, but not always) and voicemails without a missed call. Please click here to search the Active Community. If you also are a sprint user, then knowing the solution is very important so that you can fix it whenever it occurs. If you’ve noticed that not every text message sent to you on your Samsung Galaxy S8 is getting through, you’re not alone. Fixes to iPhone Not Sending Texts to Android Phone 2020. Many iPhone 12 and 12 Pro users complain that their iPhone is not receiving text messages or an iPhone is not receiving group texts. Start by checking the signal bars. However, if its a group message…no way. Besides, someone said their important text messages lost from iPhone after the iOS 14 update. Learn about Sprint international calling and texting plans for your Sprint phone. Some incoming calls go through properly, some roll to voicemail after 1 ring (and don't appear in the recent calls list), and some don't even roll to voicemail (and don't appear in the recent calls list). I have checked my blocked and restarted my phone, as well as this person and we have done tests and cannot figure it out. all calls are being forwarded to voice mail in Galaxy S20 a week ago; getting pics in my texts in Galaxy S9 3 weeks ago; Having trouble getting the screen to come on in my S9. Sprint - Text Messages Not Going Through Seems like the last few weeks that I have been having issues with text messages on my sprint account and I wanted to see if anyone else was having the same or similar problems. We switched from Verizon 10 days ago and it has been ridiculous. Also, please send us your nearest cross streets and ZIP. Tap Do Not Disturb. Zip Code 67052. Our international calling service allows you to call another country from the U.S. on your Sprint phone. Important: If 911 is called from your Sprint phone, ALL inbound calls will automatically be allowed for 24 hours following placement of the 911 call so public safety can attempt to call back, if the call is disconnected. in one of the calls i tried to reach her, her phone would ring once, and then go straight to voicemail. Click that fill out the info for account number, name and pin. If you're still experiencing the problem, call us at 1-877-746-0909. It's going to take time for the Traced Act to be put into effect across all agencies and phone providers, so don't expect to see a dramatic decrease in unwanted calls overnight. Sprint Unlimited Basic plan | Unlimited calls, texts and data | $60/month As we've mentioned, this plan comes with all the service you need. The good news your chances of fixing this issue are very high. i have contacted sprint tech several times and did ALL the troubleshooting you could possibly do and eventually had a replacement phone sent to me and the problem continues to persist. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature. Mine has been going on for a month or so. ive missed so many important calls and messages what is going on?????? Enter the phone number with country code you would like to call or text… It’s definetly not okay what samsung did. I will also need the nearest cross streets of the location for a more accurate information and further investigate this issue for you. (e.g., home alarm). In one case, the incoming call rolled to voicemail immediately, the caller texted me to let me know, and then tried the call … I have a S8+. We'd like to take a look at your area coverage, please send us your nearest cross street and ZIP code, so that we'll be able to accurately research the specific location. Customers are reporting that they can’t make or receive phone calls, although data appears to be unaffected. View How to Retrieve Deleted Sprint Text Messages Content. Date and time the message was sent and received. Forwarded calls do not display in the call log on your phone. Has your phone been off or out of coverage for more than 72 hours? Maybe you’re not receiving calls from a specific person because your phone is blocking their number. my phone doesnt ring and it will go to voicemail or i will receive a message saying you missed a call from someone at sometime which isn't helpful as they come through hrs later. The Read Receipts – This works for iPhones and newer Androids. I called sprint and did the reset on phone and then they said there is something wrong with the towers, took my phone back to best buy they said theres nothing wrong with it so what else can i do?????? In a tweet sent shortly after 3 p.m. PT, Ray said the carrier was still working to fix calls and texts, while recommending that users use apps like FaceTime, WhatsApp and iMessage to communicate. Wi-Fi Calling supports calling from 200+ countries / territories. Please provide me more details of the troubleshooting steps you've tried. How to View Unbilled Sprint Call logs Online. I rarely get texts unless I initiate the conversation. Texts work fine; outgoing calls work fine. The caller informed me that she had to call me 5 times before the call went through and that the first four times the calls didn't even go to VM. Not the BSoD. They are going to lose a lot of people with this. I'm starting to suspect the phone... Any other suggestions? Hello! Highlighted. If you are not an account owner and do not have permission to change settings on your account, you will see a message showing your current settings. No call blocking or call forwarding in place. My friend, who has an iPhone (I have a Motorola G7 android) suddenly my texts weren’t going through. Texts/calls won't go through to one person, but both will go through to me? Thank you for bringing this concern to our attention. it was not resolved by turning off enhanced messages in google messaging as i am using textra. When I toggle airplane mode off then back on, incoming calls do get through briefly. text, data, fax & other landline svc. We'd like to make sure that there's no impairments in the area. (On sprint I believe it’s called ... where I have been staying My calls will not come through only text. Are you using the stock Samsung messages app for Google Messages? ... How To Block Text Messages on the Galaxy S9/S9+ Arch July 12, 2018. For a 1400$ phone, to not be able to receive calls while on wifi is just disgusting. If your signal bar is solid, try to make a call. Clear. It will take 15 minutes and if fingers it goes through. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Apparently, text messages delay going through and others have raised concerns about missing calls. The explanation I got was I had to reconnect my calling connection with a tower, hope this helps Calls work fine. Good morning, not being able to contact your loved ones is definitely concerning. There are a lot of reasons your texts may not go through. Sprint uses CDMA and LTE technology. If you’re not getting through to an Android, check to ensure that SMS is turned on in Settings. Verizon, T-Mobile, and Sprint users across the US are being impacted by a network connectivity issue. I could call her, receive calls and texts from her, and send MMS messages to her so problem. So, check and update your iPhone software to fix the problem. Hello outspiral, we definitely understand how inconvenient this may be for you! HTML is not … 911 svc. Turning off "Enhanced Features" within the advanced section of the Messages app seems to have worked, but, I obviously won't be getting the enhanced features! Go through the texts that you don’t NEED to have and delete them from your mobile. The report does not include the content of the message. Hey! We've tried dozens of things and often calls go to voicemail after one ring. If the setting is on, a caller must be listed in your Contacts or Recents. Let’s see if we can fix this issue for you! Journeyman In response to fireguy_6364 ‎12-14-2017 05:28 PM. Try some troubleshooting before making conclusions. please help!! If your texts aren't going through, this is where to start. Apple gave me a new iPhone 7 and I still experienced the same problems. I have a brand new S8 unlocked I got about a month ago. In most cases, you need not enter recovery mode to start receiving messages on your iPhone. Check if your phone is eligible, and get phone service without the phone bill by clicking on "Free Coverage" in the app menu. when i switch over to stock messaging the same messages appear. It will take 15 minutes and if fingers it goes through. I can then go back and forth for a while. SeeSax, thank you for letting us know that your issue has been resolved. They will text me saying how come you didn't reply and it turns out I never got their previous message. Fix 3: Restart iPhone For the past two weeks I am finding out from friends that I am missing some of their texts. Now, just so you know, this is random. All text messages sent and not one dropped call or call that didnt go through. i am having the same exact issues. VPN Deals: Lifetime license for $16, monthly plans at $1 & more This is different than the "Always Allow Calls From" setting for Do Not Disturb. One specific person cannot receive calls or texts from me. 4. outspiral, I'm sorry for the inconveniences may be causing you. I am looking for a quickest bux fix or whatever, or im just going to return the phone and get my money back somehow. Sprint Outage Is Sprint having an outage right now? Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. Make sure that your device has enough space to receive images and videos. This issue is happening all over the Bay Area in California and I would prefer not to give my cross streets on an open forum. It has not been off or out of coverage. There is still the cavat that you cannot text while calling a "special rated number." Uninstalling them could help. #4 saclaus99 , Mar 7, 2011 minh5942 Member Many iPhone 12 and 12 Pro users complain that their iPhone is not receiving text messages or an iPhone is not receiving group texts. T-Mobile Business Prepaid TV Banking. You can't forward Direct Connect calls. After a day or a few hours if the same person send me a text then it may or may not come through. Some of the texts I'm missing are pretty important. Wi-Fi Calling is not supported in select countries including: Australia, China, Cuba, North Korea, India, Iran, Singapore, Sudan and Syria. Can anyone figure out what's going on? Have you tried any of the troubleshooting provided by @fireguy_6364? Does it appear as sent? Usually, a simple restart or minor adjustments to your messaging settings … My phone worked flawlessly, even inside the shopping mall! AKA Sprint. Call to Order 1-866-275-1411 Find a Store English Español. I think I have perhaps solved the issue and it may have been the Google Messages app using "RCS." Problem is with incoming calls. Uninstalling them could help. However, if its a group message…no way. Don’t tell me its a setting its all set right .. Don’t tell me that’s how a 4G watch works because its not. It can be used in several purposes other than just making calls, receiving calls or sending texts. This would suggest the Mobile phone service provider is routing the calls correctly. i did try to call her again, but there was no answer. I contacted Sprint and they had me reset some text message setting and restart the phone but it has not worked. Note: Text Message content (the actual words or pictures contained in a text message) is not included in the record. I can make calls and send texts but I am not receiving calls or texts on 2 different phones /lines on my account and I have 16 days left before my next bill. are you directly texting them or is it a group text and they just dont get your texts? You'll find the Message Blocking options near the bottom of the Blocking page that we link to directly below. If you don't have internet access and cannot send texts, but Wi-Fi and cell data are both on, then you are likely outside out of a service area, or the cellular network is down. I'm about to switch back! Tap the switch next to Do Not Disturb at the top of the screen. Still having issues received about 10 texts last night that we're actually sent 2 days ago, Please click here to search the Active Community. hi guys wondering if anyone can help the past couple of weeks my calls have not been coming through and sometimes it takes over 24hrs for texts to come through. Carefully consider buying samsung next time. Sprint Phone Connect: No plan discounts apply. Same thing here. Understand and learn how to #troubleshoot your LG G5 (#LGG5) that can no longer send and receive text messages. Please click here to search the Active Community. This is a PUBLIC ARCHIVE board, all artciles are read only. If you set your Mom to an Emergency Bypass contact, her phone call or text message can still come through loud and proud. So, I took my phone to Apple, they sent me to Sprint, who sent me back to Apple. i was baffled by this, and confused. Look at the number they have listed. There is a bout a 10% change of that. It's like every evening I can't make any calls but I have full bars and 4g. If its not showing the new one, your old Sprint number, then go look for the tab that says change your number. Open up the Settings app. Receiving phone number. But not always. I could call her, receive calls and texts from her, and send MMS messages to her so problem. 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