Selling to a group of people can be a bit more challenging than selling to just one or two people. Complete City Break Guide. Travel agents get the benefit of working from home and setting their own schedules, and they get to enjoy the incredible perks of travel and flight benefits that come along with the industry. Learn how your comment data is processed. Informative article shared & thanks for sharing about traveling agent. I would definitely recommend watching the video, as it will give you an idea of what to expect – and it’s really quite funny. This is one of the skills of travel agents that you might not have thought about, I’m sure! Tips on how to get started as a travel agent by Samantha (she also has a 6 month and 2 year update video on her work as a travel agent), Juliana talks about her experience using Angel List to get a remote job as a travel agent, Find out what it takes to be a Travel Agent and how to get started, Amanda is a Disney Travel Planner and tells you all about becoming a travel agent. Possesses expertise in strategic partnership identification and development event planning and travel coordination. This also means that you will need a measure of tolerance and the ability to deal with the unrealistic expectations of certain clients. Travel Agent Skills & Competencies Customer service skills: Travel agents need to sell their value to potential clients, then they need to be helpful and... Problem-solving skills: Not all travel plans are straightforward, which means travel agents sometimes need … How to be a good travel agent? Write clearly so other people can understand. For those of you who really want to get into the travel industry, and maybe even pick up some good slang words, make sure you check out the Travel Industry Dictionary, another one of those skills for travel agents that you must train yourself in! Travel agents need to: Communicate. Once you get a job in a travel agency, you’re often schooled on the specific computer systems they use to book airlines, hotels and activities. Your email address will not be published. First, let’s start of with some frequently asked questions about the job of a travel agent: Many (home based) travel agents learn on the job, but there are also many schools that offer degree programs and certificates in hospitality & tourism. A passion for travel is a must when becoming a home-based travel agent. Take every chance you get to familiarize yourself with the travel products you sell. Not only do you have to be excited about seeing the world and sharing your own travel experiences, but you must be enthusiastic about helping other people achieve their dreams vacations. Do they search for beaches, bars & parties? Travel Agents: Salary, career path, job outlook, education and more Education Required Employers generally require candidates to have at least a high school diploma, but may prefer those who have a college degree or who have taken classes related to the travel industry. It’s no problem to write some of their wishes down on paper, especially if you promise them to look some things up for them and contact them later with some ideas. One of my favourite platforms to learn online is called Creative Live and while they don’t have a course on how to be a great travel agent or how to become a travel agency, they do have some courses that are related to selling travel and might help you out: I hope this article helped you explaining what skills do you need to be a travel agent and even how to become a successful travel agent in the long run. Do they have any specific cultural interests? After completing the course, students take the industry-recognized Travel Agent Proficiency, or TAP®, exam to test their newfound knowledge. I believe that one of the most important things in selling travel is to get to know the customer as well as you can. Home > Travel Tips > How To Become A Travel Agent: Skills and Qualities Of A Travel Agent That Will Help You Sell Travel Packages. This is one of the best travel agent sales tips I believe out there: Are they solo travellers looking to meet people? Enthusiasm is contagious. It’s as simple as that. You're off to, One Day In Stuttgart, Germany? Don’t let age fool you, I’ve had a 70-years old Scottish guy looking for the best place to do a skydive! Travel agents often work on itineraries for many customers at once. Keep those business cards and don’t forget to hand out your own. Agents cater to a wide demographic, serving both individuals and corporations. Required fields are marked *. Are they looking to learn something? Importance. Here are some handy travel agent videos on YouTube with more tips on how to become a travel agent and how to improve travel agent business for your agency: Top 5 Reasons to Become a Travel Agent by LaTanya Ellison. Certification provides extra proof to clients that you can handle their travel needs. Do they want to buy or rent their own car? While currently, I am no longer a travel agent, I still help people plan their trips through my blogs and that’s why today, I’d like to share some of my personal top tips on how to become a travel agent and point out the skills and qualities of a good travel agent that will help you perform better in the travel industry. Let us know in the comment section below! Complete Guide To A Perfect City Break! Some of these include: Organisational skills: Working in a travel agency requires great organisational skills.Not only do you have to put together itineraries, but you also need to handle a large number of bookings at the same time. It … Professional Summary Customer service-oriented Travel Agent with 8 years career experience in Travel and Tourism industries. But even if you work with an ever-changing group of customers, you can use your travel consultant skills and qualities to get a better contact with the customer and help them find a travel product that fits them well. Organizational skills. A travel agent who has been to that place before can give more personal touch to the travelers. And I don’t mean that in a vacuum-selling-kind of way  (‘I have the same one at home!’). There are no set entry requirements, but a good general standard of education is expected. Write down customer experiences, go to travel shows/expo’s, so-called ‘famils’ (product tests, usually on invitation), product training and social events. How do I make sure my resume has all of the right keywords for a Travel Agent position? Can they travel off-peak or do they need to travel in school holidays? As you can see, it is very important to have an interest in the customer and using your product knowledge to make a trip insightful to them. Travel agents need knowledge in the following areas: Customer and Personal Service: Providing special services to customers based on their needs. What skills are required for Travel Agents? Looking for cover letter ideas? With two or more travellers, you have to be sure that the travel product you sell is to the liking of everyone, not just one of them. Chief among the skills to be a travel agent are: Friendliness – Travel agencies are considered part of the hospitality industry, along with resorts, hotels, cruise lines, airlines and other segments of travel. There are many skills needed to be a travel agent selling to groups of people. Reason and Problem Solve. But this counts for everyone you sell a product to, of course. like to be approached by a travel agent yourself! Listen to others and ask questions. This site uses Akismet to reduce spam. I like that you include “build rapport” because it’s such a people focused profession. When the client is on a trip, the travel agent can help to resolve any issues and emergencies. As a travel agent you’ll … © 2020 World Travel Holdings. Dream Vacations is proud to be a 5-Star member of VetFran. Sales skills. These are questions that cannot simply be answered by a ‘yes’ or a ‘no’. If you’re wondering how to be the best travel agent, then I’d say: Nothing is more easy than selling a travel product you’ve tried and are excited about yourself. Because every travel agent may have different needs or desires, it's difficult to suggest exactly how an individual should approach skills and training development in the travel industry. Let the customer know you would like to hear how their trip went, to share their experience and photos on your companies Facebook Page / Website, etc. Photography Tips For Beginners – Exposure: Aperture, ISO and Shutter Speed, Discover Fijian Art & Life in the Pacific in this Impressive Exhibition. -Extensive knowledge and education of the top tourist destinations around the world, including the best restaurants, hotels, and attractions. Let as much come from the customer self as possible. Ultimately, travel agents are talented salespeople, who can find their clients the best value for their money, and do so wit… Travel Agent Job Responsibilities: Meets with clients to determine travel needs, budgets and preferences. Of course this isn’t possible when not everyone is there, but you want to get as much information about your customers as possible. Travel agents earn a median annual salary of $36,460 (2016). In addition to passion, there are several skills you need to be a home-based travel agent. With a solo traveller, it’s easy to find out what this person likes. They will listen to you, but then take the product and buy it somewhere else, probably. Are they looking for experiences over budget options? Skills. Sells and coordinates transportation, accommodations, insurance, tours and activities. Are they lovers of nature and adventure sports? Let them sign what you sold them, so there’s no mistake in what they booked and what the policy from the company is (about cancellations, etc.). What Skills Do I Need? But don’t worry, past experience is not required. Becoming a travel agent from home is a dream job for many people, and for good reason. Most people will work via a travel agency, just 15 percent of travel agents are self-employed. Those seeking to work in this industry should display in their resumes a high school diploma and tourism and travel training. Especially with customers that don’t speak the language of the country you’re in very well, it is very important that you are clear to the customer and that they understand what they book. They need to feel the sand on their feet, the sun in their face and the wind in their hairs. How To Become A Travel Agent: Skills and Qualities Of A Travel Agent That Will Help You Sell Travel Packages. Don’t put words in their mouths. Provide inputs/recommendations on tour and vacation packages being planned by the company. As a travel agent, you’ll need a specific set of skills to gain consumer trust and loyalty. The Travel Tester shared the best travel agent tips and tricks! This will mean thatyour job never becomes monotonous. The more you can find out about the wishes of the people in front of you (or on the other side of your website/email/phone), the easier it will be to find a product that they will be happy with. Travel Agent skills and qualifications. The customer needs to be able to picture themselves in the chosen destination. An exam is available upon completion to measure your agent knowledge and skills gained. Keeping client information in order and ensuring that bills and receipts are processed in a timely manner is essential. It’s not all about how to sell travel packages in this job! Some things that you should keep in mind when planning a trip for more than one person: Not everyone in the group might have the same amount of money to spend. Travel Agent Resume Sample and Required Skills » ResumeExtra Make hotel and restaurant visits to improve accuracy on the information held by the travel agency such as cleanliness, range of services/facilities so that it can appropriately make recommendations to its clients. Today is your day. Ask them to tell about a previous holiday experience they enjoyed, instead of asking them if they like beach holidays. Are they super fit?…. Here, they often focus on the business side of a travel agency, such as travel agent sales and marketing, pricing, planning itineraries and working with computer systems. Think about how you would like to be approached by a travel agent yourself! Without strong customer service skills, a travel consultant cannot be competitive. You’ll make a decent living, and you’ll get to travel the world like a rockstar. If you are wrong, admit it. Travel agents should have strong organizational skills because they often work on itineraries for many customers at once. "Think about this as a … Are they saving on transport/accommodation to do once-in-a-lifetime activities? Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. From conducting research interviews with the client’s employees to … After all, he or she is the only decision maker and doesn’t have to think about another persons wishes or possible limitations. Make sure the customer leaves with a clear view on things such as: pick up time and location, what to bring, what to pay on arrival, extra (hidden) costs, etc. Try to ask as many open questions as possible. Widened travel agent skills, executing passport screening during check-in inspections to ensure positive identification. Chances are you’ll find it much easier to sell a travel product now! Als er iets is dat ik nu graag zou do, Congratulations! One Day In Dublin, Ireland? If you only have one day in Stuttgart, of course you want... ALL RIGHTS RESERVED © 2020 THE TRAVEL TESTER - GET THE MOST OUT OF YOUR TRIP ...AND YOURSELF! Understand written information. Read and understand work-related materials. Especially if they don’t have the same idea about what they want to do! -Motivational interviewing skills to assist in truly listening to clients and recognizing what they want to create customized travel experiences that meet their expectations. I love the idea of being a travel agent, and I think it’s such an interesting field. I believe that one of the most important things in selling travel is to … They handle all aspects of the booking process including documentation, quality control, deposits, final payments, reviewing itineraries, visas, vaccinations, etc. As a non-travel agent, she had some preconceived notions that were pretty similar to every other skeptic out there—that travel agents just Google the same stuff anyone can. Are they limited in mobility? Travel agents must be able to persuade clients to buy transportation, lodging, or tours. As a travel agent, your duties include any or all of the following, depending on your skills, expertise and experience: Arrange travel for vacation, business, spiritual, and medical purposes to customers Listening to customers’ preferences and then making a travel plan Suggesting travel plans and destinations to customers The Travel Tester dives into the world of travel agents and shared the best tips that will help you sell travel packages to happy customers! Do they want a flexible hop-on-hop-off bus pass? All Rights Reserved. Dollars, How to Become a Travel Agent: The Complete Guide, How to Find Clients As A Home Based Travel Agent, How A Former Office Manager Became a Travel Agent, A Day in the Life of a Dream Vacations Franchise Owner. Make sure that in the end, everyone is going to be happy, or they will get back to you with complaints – or worse: never come back to you at all! Ask questions to the representatives of the company and let them know you’re interested in getting to know the product even better. Corporate travel agents have excellent people skills, strong business acumen, and a talent for negotiation. There’s nothing worse than a … Excellent Communication Skills. Find (day)trips that include more than one activity, such as a surfing day trip that also includes a BBQ lunch and beach games and find tours with optional activities, like mentioned in the previous point. See if you can get them any group discounts, free meal and drink vouchers, discounts on accommodation and book them tours that include optional activities, so that everyone can decide for themselves if they want to spend extra money or not. or text 386-530-5424. There is a great video on YouTube from ‘Trudy & Judy’ that will show you the type of customers you might get in front of you at the travel desk. An organised group tour? Sales and Marketing: The methods for selling products and services. They may book flights, cruises, rental cars and hotels, as well as resort stays and events. Advises clients regarding destinations, cultures, customs, weather and activities. You can start working in this field right after high school graduation. A tour with an experienced guide? Ask the opinions and ideas of everyone in front of you, not just the person that takes the lead in asking you for information. Message and data rates may apply and you may opt-out at any time. Because, if the customer doesn’t like you personally or thinks you’re just there to take their money, they won’t buy anything. Interested in becoming an international travel agent? Do they have time for combinations of activities in different locations? Employers typically seek candidates with proven organization skills and a minimum of five years of experience booking international corporate travel. Are they a couple looking for time together? Don’t just think about suitable activities (with different prices for adults, seniors, concessions and children), but also about the facilities at an accommodation you might book for them, like playgrounds, child seats, entertainment, neighbourhood, etc. Skills. A big part of the job includes meeting many different, interesting people, which requires versatility. I will go into strategies to boost your travel sales and get more satisfied customers, as well as bring you useful guides and other tools to help you get the best out of yourself as a travel agent. Certification. Keeping client information in order and ensuring that bills and receipts are processed in a timely manner is essential. Are they looking for day trips? Corporate Travel Agent Skills and Qualifications. All these tips are very useful and can help you but at the end of it, you have to be a passionate and very energetic to do your work as a travel agent and also provide good service to your client which can help you to develop as a travel agent in the travel industry. [ More] Speak clearly so listeners can understand. Success in the field depends on communication skills -- listening, speaking on the phone and explaining travel details-- that complement a dedication to go the extra mile for clients. 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