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Scam Awareness

The security of our customers is important to MIDF. Explore tips on how you can prevent yourself from getting scammed. 


Scammers are getting increasingly sophisticated in their attempts to get your money or personal details. Scams target people of all backgrounds. Scams succeed because they look like the real thing and catch you off guard when you’re not expecting it. 

 

MIDF is aware that there are communication scams (examples include email, social media, phone call, and text messaging) impersonating us with the explicit intention of deceiving, scamming, or phishing personal and financial information.  


We advise our customers to refrain from clicking on any suspicious links or reveal any personal information without verifying the source prior. 
 

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For security purposes, MIDF will not do the following:

  •  Send any emails from other than the MIDF domain. Example: address@midf.com.my
  •  Send any text messaging requesting personal details and financial information
  •  Request you to transfer cash via social media or messaging platforms
  •  Redirect you to websites unrelated to MIDF
  • Ask you to download mobile apps or software other than genuine MIDF products such as MIDF Invest

 

If you suspect that you are being targeted or have received such form of communication scams, please alert us at enquiry@midf.com.my immediately. At MIDF, we value our customers and we treat your security seriously.

 

HOW YOU CAN PROTECT YOURSELF

  1. Check sender’s email address.

    • Prior to opening hyperlinks, images, attachments and pop-ups included in an email, please ensure the sender’s email address is from MIDF’s domain (address@midf.com.my). MIDF does not send unsolicited emails to our customers to ask for payment or sensitive information.

  2. Check website address.

 

For further information on scams and how to prevent them, please refer to the following links: